zimbra ошибка ldapsearch

method:	[unknown]
msg:	system failure: ldap search failed
code:	service.FAILURE
detail:	soap:Receiver
trace:	qtp310912546-1550:https://ip_адрес_сервера:443/service/soap/SearchGalRequest:1412921793688:84d841ea5e0da916
request:	
Body: {
  SearchGalRequest: {
    _jsns: "urn:zimbraAccount",
    limit: 50,
    locale: {
      _content: "ru"
     },
    name: "o.",
    needExp: 1,
    needIsMember: "directOnly",
    needIsOwner: "1",
    offset: 0,
    sortBy: "nameAsc",
    type: "account"
   }
 },
Header: {
  context: {
    _jsns: "urn:zimbra",
    account: {
      _content: "username@domain_name.ru",
      by: "name"
     },
    authToken: "(removed)",
    session: {
      _content: 12,
      id: 12
     },
    userAgent: {
      name: "ZimbraWebClient - GC37 (Win)",
      version: "8.0.7_GA_6021"
     }
   }
 }